To ensure that every stage of our cooperation truly reflects the phrase “we print your needs,” below we explain how we take care of them even after your order has been completed.
If for any reason the execution of your order raises concerns and you would like to report them to us, please use the complaint form provided below.
Complaint form for nadrukownia.pl in PDF format – download PDF
Please send the completed form to: [email protected]
We verify complaints immediately after reviewing the order processing steps.
From our experience, one of the most common causes of complaints is damage during transportation. Please remember that it is your right and responsibility to check the package in the presence of the courier – they are responsible for the safety of your products. If the parcel appears damaged or suspicious, make sure to fill out a damage report with the courier – this document is essential for us to proceed with your complaint.
Before we begin production, we kindly ask for your written approval of the prepared visualizations, as they are the basis for printing. Please pay attention to the correct placement of logos, color values, print method and technique, and spelling, so your prints look exactly the way you envision them.
To open the Complaint Form correctly, you will need Adobe Reader, which you can download here.